Privacy Policy
Effective Date: June 16, 2025
This Privacy Policy explains how Vybe Creative Films (“Vybe”, “we”, “us”, or “our”) collects, uses, and protects your information when you use our website or services.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or providing you with a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Information We Collect
We may collect: Personal Information: Name, email, phone number, location, portfolio links, payment information. Usage Data: IP address, browser type, pages visited, interactions. Lead Interaction Data: When and how leads are distributed or responded to.
Information We Collect
We may collect the following types of information:
– Contact Information: Name, phone number, email address, service address.
– Billing Information: Payment method, billing address (for invoicing purposes).
– Service Details: Property notes, gate codes (if provided), service preferences.
How We Use Your Information
We use your information to:
– Schedule and deliver lawn care services.
– Communicate with you regarding your account or services.
– Process payments and send invoices.
– Send service updates, special offers, and important policy changes.
Information Sharing
We do not sell or share your personal information with third parties for marketing purposes.
We may share information only in these limited situations:
– With service providers who assist us (e.g., payment processors).
– To comply with legal obligations or protect our rights.
How We Use Your Information
We use your data to: Provide and improve our Services; Deliver leads and match videographers with potential clients; Communicate with you (marketing, support, notifications); Comply with legal obligations.
Data Sharing
We may share your information with: Clients who request videography services; Third-party vendors for payment processing, hosting, or analytics; Legal authorities when required. We do not sell your personal data.
Google Analytics Tracking:
Our website uses Google Analytics tracking to measure traffic data. We use the WordPress plugin “Google Analytics Dashboard for WP (GADWP)” to place the tracking code. This plugin is set to anonymize use IP data and respect “Do Not Track” browser features so that no personal data is stored.
Communications Preferences
You may opt out of receiving certain communications from us, by following the instructions in those communications. If you opt out, we may still send you administrative emails, such as those about your account or our ongoing business relations.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences in your browser settings.
Data Security
We implement reasonable security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
User Rights
You may: Request access to your data; Correct or delete inaccurate information; Withdraw consent to certain processing; Request data deletion (subject to legal or operational retention limits). Contact us at info@vybecreativefilms.com to make a privacy request.
Third-Party Links
Our platform may include links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
Legal Basis for Processing
When we process your personal data, we will do so in reliance on the following lawful bases:
- To perform our responsibilities under our contract with you (e.g., providing the products and services you requested).
- When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
- To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of non-administrative communications).
- When we have your consent to do so (e.g., when you opt in to receive non-administrative communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time.
Changes to This Policy
We may update this Privacy Policy. When we do, we’ll revise the “Effective Date” above. Your continued use of our services indicates acceptance of any changes.
Contact Us
If you have any questions about these Terms or our Privacy Policy, please contact us at:
4370 Chicago Dr SW, Suite 118,
Grandville, MI 49418